Disclaimer
Last updated October 20, 2026
General information only
The guides, articles and answers on this Site are general information for homeowners and businesses in Shelby County. They are not a substitute for an on-site inspection by a qualified technician.
The firm that carries out the restoration
Collierville Water Damage Restoration operates a telephone line that directs water damage requests to the nearest independent restoration firm. It accepts requests and forwards them. It does not extract water, dry a structure, appraise damage, sample for mold or perform repairs. The attending firm performs those tasks and alone answers for its findings, its scope, its charges, its equipment and its workmanship.
Licences a job needs are the attending firm`s obligation. In Tennessee that means the contractor licence issued through the state board and any plumbing or electrical licence a repair requires. The classification covering mold work must be confirmed with the board. This website holds no licence, registration or certification and makes no such claim.
The attending firm gives its licence and insurance details by telephone on request, or when it contacts you ahead of a visit; they are kept off this website to protect that firm`s confidential business details. Verify any licence through the state board, and send questions about insurance, permits or scope to the firm in writing before work starts.
Request the licence number and coverage evidence (833) 490-5225
More about how visits work is on our About page.
Prices are estimates
Price ranges are typical estimates for our service area in 2026. They are not quotes or offers. Your price is confirmed in person before any work starts.
Safety around water damage
Standing water can hide live electrical circuits: do not walk into a flooded room until power to that area is off. Sewage and floodwater (IICRC Category 3) can carry bacteria and viruses; keep children, pets and anyone with a weak immune system away, and do not handle contaminated materials without protection. Visible mold larger than a small patch should be assessed before anyone disturbs it. When in doubt, leave the area and call a professional.
Licensing, standards and insurance
Repair and reconstruction work in Tennessee is regulated by that state's contractor licensing board. The IICRC S500 (water damage) and S520 (mold remediation) standards are industry guidance, not government licenses. Insurance coverage is decided by your insurer under your policy; nothing on this Site is a promise of coverage or of a claim outcome, and information here is a summary, not legal or insurance advice.
Trademarks
Brand and product names mentioned on this Site are trademarks of their respective owners. Collierville Water Damage Restoration is an independent company and is not affiliated with or endorsed by those manufacturers unless stated.
External links
Links to other websites are provided for reference. We do not control and are not responsible for their content.