Phones answered 24/7Collierville, TN 38017
Call (833) 490-5225
Phones answered 24/7(833) 490-5225 (833) 490-5225
Collierville, TN · 38017 · 38027

Water damage in Collierville: the river, the freeze and the one-hour storm

Phones answered 24/7 across Collierville. Call for a clear price before any work starts.

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  • Phones answered 24/7
  • Burst pipes, freezes, slab leaks
  • Wolf River and storm flooding

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Collierville, TN

Local service in Collierville

water damage restoration in Collierville

Collierville Water Damage Restoration answers water damage calls for Collierville, the third-largest municipality in Shelby County, at any hour. The Wolf River overflows across the low ground, a January 2024 winter storm brought a citywide pressure loss, and short intense downpours have damaged many homes. A technician explains the scope on site before work begins.

The Wolf River is the local river that matters most. Its gauge at Collierville records when flood impacts begin, including road flooding on the Arlington Road south of the bridge. Homes on the low ground beside it take the water first, and the record of the water line is the first thing the crew needs.

The January 2024 winter storm is the other reference point. Lines burst across the Memphis area, a boil-water notice reached more than 600,000 people and the pressure fell citywide. A house that lost pressure can leak once the taps are opened again, so the times of any notice matter.

City
Collierville, TN
County
Shelby County
ZIP codes
38017, 38027
Hours
Phones answered 24/7

Today in Collierville

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    What does a river rise do to houses in Collierville?

    The river leaves its channel across the flats, and the water reaches the houses at the lowest elevation first. Garage doors and ground-floor rooms take it, and the subfloor and the walls hold it for days after the river falls.

    The town board has recorded residents' complaints about persistent flooding linked to development and drainage. A lot that sheds more water than it used to can flood a house that was dry before, so the grade is recorded on the first visit.

    What did the January 2024 freeze mean for the pipes?

    The winter storm cut pressure across the city and left many homes without water for days. Lines that froze and split leaked when the ice melted, and the restoration of pressure sometimes loosened fittings that had held before.

    The first check after any freeze is the meter with every fixture off and a walk along the outside walls, the garage and the crawl space access. The times of any notice are written down with the first readings.

    Which towns sit closest to Collierville?

    Collierville is about 0.0 km from the Collierville anchor, on ZIP 38017 in Shelby County. The three nearest other towns in the service list are Rossville (9.9 km), Eads (11.9 km) and Memphis 38125 (13.1 km), and a call about Collierville is passed to whichever crew is free nearest.

    A homeowner in Collierville can ask the crew to note the same readings and marks it would record anywhere else in the service area, so any later comparison is like for like.

    Job stories

    Typical jobs in Collierville

    Typical job
    Illustration: A garage floods in a one-hour downpour and the water reaches the next room

    A garage floods in a one-hour downpour and the water reaches the next room

    What homeowners notice
    A short, heavy storm sends water under the garage door. By the time the homeowner comes home, the garage floor is under water and a film of silt has reached the wall of the family room beside it.
    What we do
    The garage power is isolated and the standing water is pumped out. The path under the wall is traced with readings, the carpet pad in the family room is removed and the garage door threshold is noted for repair. The stored boxes are photographed and moved to a dry room.
    What to expect
    The garage and the family room reach standard over several days of checks. The entry point and the path go to the homeowner for the claim and for the threshold repair.

    one evening of pumping, then drying checks typical visit

    Popular here
    Coverage

    Where we work in Collierville

    Neighborhoods we cover

    • Low-lying lots beside the Wolf River and its overflow
    • Subdivisions where development has changed the drainage
    • Older streets with garages and utility rooms at ground level
    • Newer homes with graded lots that drain toward the house

    Landmarks and main roads

    • The Wolf River and its gauge at the city
    • The Collierville-Arlington Road south of the bridge
    • The town centre and its main roads

    Need service in Collierville today?

    Call any hour and explain what is going on. You get a clear price before any work starts.

    Call (833) 490-5225Get a quote
    ZIP check

    Confirm coverage for your Collierville address

    Collierville ZIP codes we cover: 38017, 38027. Type yours to confirm, or just call.

    Everything else

    All services available in Collierville

    Nearby

    Also serving areas near Collierville

    Eads

    ZIP 38028

    Cordova

    ZIP 38016, 38018, 38088

    FAQ

    Collierville FAQs

    Is the whole city covered by the same service?

    Yes. The line covers the city and the towns around it, and the crew sent is the nearest free one.

    Will my policy cover river water?

    Many standard policies exclude flood water from rivers, and flood cover is often separate. Ask the insurer in writing which applies.

    How long does a flooded ground floor take to dry?

    Often weeks, because the subfloor and the framing hold water deep inside. The drying runs until the readings reach standard.

    Does the line cover Collierville?

    Yes. Collierville is listed in the service area on ZIP 38017 and 38027, in Shelby County. A crew is sent from the nearest free team, and the first steps are given on the phone while you wait.

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